PERSPECTIVE / RICHARD PAXTON

Credit risk: shorten the distance between a warning and a decision.

A credit issue can be visible in several places before it becomes visible to the person responsible for acting on it.

A credit issue can be visible in several places before it becomes visible to the person responsible for acting on it.

An updated financial statement is waiting for review. A covenant exception sits in a separate tracker. A relationship manager has information that has not reached the monitoring team. Each piece may be available, but the operating process has yet to put them together.

That is a practical risk-management problem. An institution needs to understand both its exposure and the reliability of the process used to monitor it.

The Federal Reserve’s May 2026 Financial Stability Report identifies private credit among the concerns raised by market contacts. Whatever the asset class, incomplete information and delayed escalation make a difficult credit judgment harder.

Examine the monitoring process

Our Enterprise Process Intelligence Framework, EPIF, would start with a defined decision, such as when a borrower requires enhanced review or escalation. Map the information, responsibilities, and approvals needed to reach it.

Establish the baseline: overdue reviews, missing financial information, aging exceptions, manual reconciliations, and time from a material signal to a documented assessment. Investigate whether the apparent delay reflects a data problem, a policy ambiguity, limited capacity, or unclear authority.

For interconnected exposures, the process also needs to support aggregation. Relevant risk may extend beyond the immediate borrower to related entities, common sponsors, collateral, or financing arrangements. The scope depends on the institution’s portfolio and risk framework.

Make escalation dependable

Standardize the information needed for review and the ownership of follow-up. Establish clear triggers and decision rights within the bank’s approved credit policies. Remove duplicative preparation where the same evidence can be reused appropriately.

Integration can bring relevant information into a usable view. Automation can identify missing information, monitor defined thresholds, and route exceptions. AI may help compare reporting periods or extract terms from documents, subject to verification and appropriate governance.

Experienced credit officers still need to judge what the information means. A system flag is an input to that judgment. So is the absence of reliable information, which should be visible rather than treated as a clean result.

Test responsiveness, not just reporting

Delivering a dashboard is an output. Improving the institution’s ability to act is the objective.

Useful measures include review timeliness, exposure-data completeness, exception resolution, and the time between an early warning and an appropriate response. Scenario exercises can test whether information and authority hold together under pressure.

The business case needs care. Avoided credit losses are difficult to attribute and should not be presented as certain savings. EPIF can establish demonstrable operating improvements and test whether the control process is working as designed.

The goal is straightforward: credit professionals should receive a coherent picture of risk while there is still time to make a considered decision.

Where to start

Apply EPIF to a credit-monitoring workflow where incomplete information or delayed escalation is limiting responsiveness.

How EPIF decides what to change first
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Related

Investment banking
Documented result: 100 bps improvement in liquidation
How EPIF decides what to change first

Sources: Board of Governors of the Federal Reserve System, Financial Stability Report, May 2026.

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