Know Your Customer Policies: Are They Working?

Know Your Customer policies (KYC) are a key aspect of any financial institution’s overall anti-money laundering (AML) compliance program. At its most fundamental level, KYC processes ensure that an organization knows who it is doing business with, whether it’s an individual or a business, and prevents the bank from inadvertently facilitating money laundering.

It sounds like common sense, but the US Patriot Act made due diligence of paramount importance within the financial industry, and federal regulators today hold organizations accountable for being able to verify the identities of their customers. In some cases where banks have inadvertently participated in funding terrorist activities, their abilities to prove that ongoing KYC due diligence has been the norm can mitigate the level and severity of punitive actions and fines.

Today, financial institutions collect and store all types of personal data on their customers as part of their KYC policies. But that also adds a level of risk to the bank. Take Barclays—it recently had a data security breach of disastrous proportions. More than 27,000 individuals had their information stolen, and the data went far beyond their financial accounts. Their profiles included medical conditions, passport numbers and more—all kept by Barclays through its KYC policy procedures. This data is currently being sold in the black market.

So today, we face an interesting dilemma: verify customers through more diligent profiling and store that data, or risk even more damage when that data is misused.

The answer is not to abandon KYC, which has proven more successful than not. And the answer is not strictly limited to more data security. Any process is only as strong as its weakest link—and with KYC policies, the weak link usually involves human resources. Financial institutions need to ensure the following:

  • all personnel are well-trained in KYC and follow the processes to the letter, especially customer service and sales personnel that may face the pressure of sales quotas
  • have adequate personnel available to conduct KYC implementation (this can be achieved through additional hires or by streamlining existing processes so that existing personnel have more time available)
  • ensure the complete integration of processes (KYC and AML)

And, of course, financial organizations should regularly troubleshoot their data security systems.

By Richard Paxton

Want to learn more? Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL. Send an email to me at Richard@alacergroup.com to arrange a chat.

AML Around the World

One might think that all countries would be willing to enact anti-money laundering (AML) regulations.  Wouldn’t it be in a country’s best interest to protect its financial assets by enforcing tighter controls on how potential terrorists and organized crime leaders could potentially manipulate their organizations’ financial stability?

Yet, it’s not quite as logical as going from Point A to Point B.  For example, Guyana is in the news this week for refusing to approve the Anti-Money Laundering and Countering the Financing of Terrorism Act adopted by the Caribbean Community.  Guyana has a parliamentary government, and a small faction of its members are not supporting the adoption of the AML regulations without governmental concessions in other areas (sound familiar?).

Because any country without tight AML regulations for its financial institutions presents a global risk, the Caribbean Financial Action Task Force has called for its other members to apply counter measures and pressure on Guyana.  Moreover, it identified Belize and, to a lesser extent, Domenica, as also potential jurisdictions needing further watch.  The CFATF has sent an official to Guyana to negotiate with the faction that is holding up approvals in Guyana’s parliament.

There are other countries and financial institutions that the U.S. has on its watchlist, specifically due to their failure to enact tough AML regulations:

  • Myanmar
  • Infobank (Trustbank) in Belarus
  • Banco Delta Asia SARL in Macau
  • Iran
  • Lebanese Canadian Bank SAL in Lebanon

by Richard Paxton

 (Want to learn more?  Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL.  Send an email to me at Richard@alacergroup.com to arrange a chat.)

Happy Birthday, Anti Money Laundering!

Where did the time go? This year, anti-money laundering (AML) regulations will celebrate their 44th birthday and yet most of us think of AML as coming of age as a result of 9/11. In truth, AML regulations had their birth as part of the Currency and Foreign Transactions Recording Act (more commonly known as the Bank Secrecy Act), which Congress passed in 1970 to track the millions of dollars being laundered through U.S. banks.

Specifically, it required financial institutions to keep records of any cash transactions exceeding $10,000 and to report suspicious financial activities.

It’s unclear who coined the phrase, “anti-money laundering,” but it was sometime after the passage of the Bank Secrecy Act. It was accepted financial industry jargon by the time the USA Patriot Act was enacted in 2001, a law that expanded the power of the Secretary of the Treasury to monitor financial transactions, especially money laundering.

U.S. money laundering itself dates back to the early 1920s, when organized crime was common place and the gangs were earning huge sums of cash from illegal gambling, bootleg liquor and other underground activities. They needed a way to legitimately explain these funds, and came up with the brilliant idea of purchasing laundromats. Laundromats were a cash-only business—but over time, even the laundromats couldn’t explain just how they were as profitable as they had become.

Meyer Lansky, one of Al Capone’s contemporaries, ultimately became the Father of Money Laundering. He was determined to avoid Capone’s fate (a conviction in 1931 for tax evasion) and was the one responsible for figuring out how to use the Swiss banking system to hide his growing cash reserves. He developed the first real laundering technique, which placed illegally-received money into the Swiss bank and then loaned it back to other foreign banks, thus making it legitimate.

But the term “money laundering” really didn’t appear until 1973, when reporters began using it to reference the Watergate scandal. And oddly, it didn’t appear in a judicial or legal context until 1982 even though it was recognized as an illegal activity by the Bank Secrecy Act.

by Richard Paxton

Want to learn more? Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL. Send an email to me at Richard@alacergroup.com to arrange a chat.

OCC orders Rabobank to shape up

When it comes to monitoring anti-money laundering (AML) compliance, the Office of the Comptroller of the Currency (OCC) can strike fear into the hearts of U.S. financial institutions–and does so on a regular basis with massive fines and sanctions. As it turns out, the OCC wields considerable power with foreign banks as well, and not just those in countries where U.S. citizens like to offshore assets.

Take Rabobank, a well-known Dutch financial institution, and a global leader in underwriting food and agricultural businesses. It’s one of the 30 largest financial institutions in the world, with 682 locations outside of its home country, including several branches in California. In 2013, it received a $1 billion fine from the OCC for manipulating interest rates; Chief Executive Piet Moerland resigned immediately in the wake of that scandal, and three former traders were criminally charged.

You’d think that a $1 billion fine would be a big wake-up call that the OCC is closely watching the bank’s operations… but apparently not. Just last month, the OCC ordered Rabobank to fix problems with its AML programs, requiring the bank to appoint a compliance committee and to conduct an assessment of locations and products that pose significant risk to the bank. Although no new fines were levied, the message is clear: AML programs are continuing to be at the top of the OCC’s priority list for close scrutiny.

by Richard Paxton

Want to learn more? Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL. Send an email to me at Richard@alacergroup.com to arrange a chat.

AML Risks and Penny Stocks

For some investors, penny stocks are addictive. The ride is exhilarating: the stocks can provide big returns, or they can crash and burn almost overnight. That volatility is one reason why financial institutions catering to these investors need to have even more stringent security measures in place to eliminate the potential of fraudulent activity.

Penny stocks are easily manipulated. With a very small investment, a buyer can create a temporary uptick in value.  It could be an easy way to launder money – unless the brokerage or institution has strict anti-money laundering (AML) processes in place.

Last week, the Financial Industry Regulatory Authority (FINRA) slapped an $8 million fine on New York-based Brown Brothers Harriman & Co. for its failure to have adequate AML programs in place to monitor and detect suspicious penny stock transactions. There were other infractions as well: failure to submit Suspicious Activity Reports (SARs) in a timely manner, inadequate supervisory systems to prevent illegal distributions of unregistered securities and the overall failure of thoroughly investigating suspicious penny stock activities. In a final coup de grace, FINRA fined the organization’s global AML compliance officer $25,000 and suspended him for nine months.

Proactively installing tighter AML compliance processes makes sense for all financial organizations, but even more so for those facing significantly higher risk on a regular basis. You can learn more about our take on the subject in this article.

by Richard Paxton

Want to learn more?  Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL.  Send an email to me at Richard@alacergroup.com to arrange a chat.

AML pushing bank boundaries

There are some interesting findings in KPMG’s Global Anti-Money Laundering Survey 2014 that point to financial institutions making significant changes in response to tighter AML regulations. KPMG surveyed AML and compliance professionals in the top 1,000 global banks in 48 countries, and here are just a few of the interesting factoids that were derived from over 300 responses:

  • regulators are focusing on Know Your Customer (KYC) processes
  • 16% of responding organizations will not be FATCA-compliant by the July 2014 deadline
  • institutions are consistently underestimating the costs of compliance
  • to be successful, banks need an organized and systematic approach to training and recruitment
  • politically exposed personnel (PEP) represent significant risk to their organizations
  • more than half of the respondents never test the effectiveness of their compliance systems after the implementation stage

A whopping 88% of respondents, or nine out of ten, said that AML issues are at the top of their agendas (up from 62% in 2011). And compliance costs are soaring: up on average by 53%.

Not surprisingly, with the number of new regulatory changes, banks are wondering whether or not they can ever achieve a fully compliant AML program. As a result, the organizations are looking to forge stronger ties with regulators, something they were loathe to do 10 years ago. More than 40% said they would welcome a closer relationship with regulators, a big change over the 14% response rate in 2011.

by Richard Paxton

Want to learn more? Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL. Send an email to me at Richard@alacergroup.com to arrange a chat.

Australia Gets Tougher on Money Laundering

As the U.S. continues to hold its financial institutions to tight anti-money laundering (AML) regulations, other countries around the world are following suit…and having some success.

In January, Australia’s biggest AML investigation, dubbed Project Eligo, discovered 40 separate operations moving millions of dollars of illegal drug money offshore. One operation directly funded Hezbollah, a Lebanese military group dubbed terroristic by many countries.

With assistance from the U.S. Drug Enforcement Agency, Project Eligo seized $26 million in cash, $30 million in property such as “exchange houses,” or places where money was being laundered, and intercepted drug shipments totaling more than $530 million.

Australia has always been at the forefront of tracking down and freezing money in overseas accounts, but has struggled to find a way to have the same success within its borders.  Project Eligo is considered a prelude to Australia’s effort to revamp its regulations regarding unidentified wealth.

by Richard Paxton

(Want to learn more?  Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL.  Send an email to me at Richard@alacergroup.com to arrange a chat.)

 

 

JP Morgan Coughs Up $1.7B

Ah, those pesky banking penalties.  Earlier this month, JPMorgan Bank and Trust Company, N.A. agreed to pay $1.7 billion to the U.S. as a penalty and restitution for its failure to report suspicious activity involving Bernie Madoff’s investment security company and Ponzi schemes.

Additionally, Chase Bank USA, N.A. got slapped with a $461M penalty by the Financial Crimes Enforcement Network (FinCEN) for widespread deficiencies in its anti-money laundering (AML) program.

Since issuing its cease-and-desist order last year, the Office of the Comptroller of Currency (OCC) has continued to monitor the progress that JPMorgan Chase makes to correct weaknesses identified by the agency as well as its commitment to remedy the remaining deficiencies.

Financial institutions often adopt AML best practices after huge fines such as these are levied.  It makes sense that banks should be more proactive in establishing processes and more efficient ways to conduct AML reviews BEFORE they are needed.

I authored an article last year for Bank Systems & Technology with Joe Veckerelli, a managing director at Alacer, that used a case study to explain why banks sometimes avoid doing the obvious.  The reasons are varied, but it comes down to a need for cross-team collaboration to document the existing processes and the team’s willingness to buy into the deployment of a proven methodology, such as Lean Kaizen, to eliminate, revise and create new ones.

You can read the entire case study here or go directly to the site:

http://www.banktech.com/risk-management/proactively-adopting-aml-best-practices/240150922

by Richard Paxton

(Want to learn more?  Alacer’s AML experts will be attending the  19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL.  Send an email to me at Richard@alacergroup.com to arrange a chat.)

AML: Not Just an American Banking Problem

Our last blog post introduced cryptocurrency and how U.S. anti-money laundering (AML) regulations were being applied to digital cash in an effort to control its illegal use.  But the problem extends far beyond our borders.

Earlier this month, China’s largest e-commerce group, Alibaba, banned the use and sale of Bitcoins on its site.  While Bitcoins were not accepted as a form of payment by the marketplace itself, several Chinese merchants operating within the site accepted Bitcoins as part of sales transactions.  But no longer.

Despite the rising popularity of Bitcoins in China, country officials decided that the population did not sufficiently understand how Bitcoins work, and that the acceptance of digital currency opened the door for international fraud.  Spurred on by the same fears as American banking regulators, the People’s Bank of China and four other ministries now restrict institutions like Alibaba from using Bitcoins, primarily to protect the status of the country’s currency (renminbi) and to restrict opportunities for money laundering.

Last summer in Europe, the interest in Bitcoins rose dramatically as the financial crisis intensified in Cyprus.  For Europeans and particularly Cypriots, decentralized digital currency seemed an attractive alternative to just removing money from shaky Euro banks.

In December 2013, the Bank of France joined the growing number of international banking institutions voicing concerns about the increasing use of cryptocurrency.  It conceded that the anonymity Bitcoin offers its users raises the risk of money laundering and the financing of terrorist activities.

It will be interesting to see what happens next.  According to J. J. Zhang at Marketwatch, “…with constant news of more Bitcoin regulation and bans, the 2014 outlook for the ambitious digital currency is decidedly less rosy.”

by Richard Paxton

(Want to learn more?  Alacer’s AML experts will be attending the 19th Annual AML & Financial Crimes Conference, being held March 16-19 at the Westin Diplomat in Hollywood, FL.  Send an email to me at Richard@alacergroup.com to arrange a chat.)

 







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