Case Studies

New hires were dropping out of an insurance sales program at very high cost. Alacer Matrix LLC cut attrition and boosted sales.

New collections engine helped mitigate $40 million in losses, saved $4 million in expenses

New records imaging system increases throughput and allows instant record retrieval

Fast food customers now access loyalty programs, gift cards and make payments using mobile phones at national chain

Big data solution yields 30% on managed funds

Restructuring and automation improved quality, speed and efficiency.

Identifying roles and responsibilities helped resolve monitor findings.

Errors from reconciliations totalled several million dollars.

Conforming real estate lease information to new accounting rules was streamlined with an Alacer Matrix LLC solution.

Global bank's KYC process redesigned with cycle time cut more than 50%, processing times up to 60% with potential savings over $8MM

Alacer Matrix LLC helps global bank based in Japan build a new data capture process and technological infrastructure to meet regulatory reporting requirements.

Proactive steps to analyze and review high-risk banking customer population ensure compliance and risk management.

Using model validation to reduce unproductive alerts from an international bank's Transaction Monitoring System.

Sales performance and profitability were improved with predictive analysis of lead performance data, vendor screening and smarter buying.

When a bank's Sanctions/OFAC compliance program was questioned by regulators, Alacer Matrix LLC consultants recommended changes in staffing, technology and resources to enhance a program to meet regulatory expectations.

"White hat" testing revealed vulnerability for international finance and development firm

When malicious activity slowed online gaming service and impacted quality, Alacer Matrix LLC helped restore 40% bandwidth, increase player satisfaction and secure sensitive data

A major online retailer needed to implement fraud management software within eight weeks to process 3,000 orders per hour. Alacer's solution reduced fraud loss so dramatically, the client considers the results a competitive advantage.

Alacer Matrix LLC designed a secure, integrated cryptocurrency interface for a major online retailer, resulting in $2 million alternative currency sales in first five months with a 60% boost new customers.

Attrition, data integrity, technology issues and special projects within a foreign bank's AML Compliance department prevented establishing a robust and comprehensive risk assessment process

With qualified AML investigator resources and management, KYC and Transaction Monitoring backlogs were eliminated, resulting in best in class quality score.

Scientific staffing model allowed better resource management for banks AML and BAU activities

When a national bank's costs for SARs jumped $40 million, Alacer Matrix LLC developed end-to-end processes that refined how technology was used as well as how variables in account activity were identified, saving $12 million/year, cutting $16 million in contract costs, and winning "best in class" praise from regulators.

Using Kaizen, Alacer Matrix LLC was able to speed a national bank's CTR filings by 40% and support growth without adding staff

Working with a national bank's management, Alacer Matrix LLC was able to retired ineffective manual AML monitoring procedures, reducing workload by 35%

Alacer Matrix LLC provided one of the world's largest banks with a MIS to give bank management insight into AML processes across the Financial Intelligence Unit (FIU) and business lines

Powered by Alacer algorithms, managers can immediately determine best opportunities for revenue growth in partnership with airlines and airport retailers.

A national bank was able to establish a single, consistent customer risk rating (CRR) methodology across its entire organization in a tight timeline without revising any lines of business.

The U.S. division of a global bank was able to save $1.4 million while improving customer and employee experience after Alacer Matrix LLC diagnosed broken processes used to cope with KYC and CIP requirements

Optimized patient flow patterns were made possible with a simulation model, enhancing patient care and increasing revenues through efficiency

A simulation model identified processes needed corrections to improve turnaround time in a 600-bed Level 1 trauma center hospital. Delays were cut 90%, nurses given 110% more prep time with $1.25 million in savings

An intelligence platform allows decision makers at all levels enhanced access to information to make better decisions

To better target marketing efforts, a global software enterprise asked Alacer Matrix LLC to use Big Data in a scalable Decision Support System

Alacer Matrix LLC validated a global bank's anti-money laundering system to meet compliance regulations

Design for Six Sigma Balanced Scorecard to manage performance for a financial institution's O&T group

Finding valuable patterns in large and complex datasets can help optimize operations and lead to new revenue

With more than 300 million users, social gaming company was losing revenue to fraudulent player activity.

Online retailer was leaking revenue due to unreliable and slow e-commerce cloud platform

Insurance company wanted to improve efficiency and customer service in the claims department

When compliance case load grows by 345%, banking organization asks Alacer Matrix LLC to help streamline outdated process

Big data solution yields 30% on managed funds

A big data solution prevents fraud loss and allows improved customer service and sales for U.S. wireless carriers

New records imaging system increases throughput and allows instant record retrieval

New collections engine helped mitigate $40 million in losses, saved $4 million in expenses

New hires were dropping out of an insurance sales program at very high cost. Alacer Matrix LLC cut attrition and boosted sales.

Saved millions, gave engineering insights, reduced destructive prototype testing for aerospace manufacturer

As a first step toward global roll out, a financial services organization adapted its automated lending platform

Digital check imaging acceptance required new standards, procedures and processes to meet regulatory and security parameters and yield operational efficiencies and large savings.

When a large bank's back office could not deliver real time online account activity, Alacer Matrix LLC created a new processing system

Faster collections with new processes focusing on the complete transaction cycle

Revenue, reputation and JC accreditation improved with Lean Six Sigma approach

Moving call center and collections and creating a common operating environment saved $20 million for financial institution

Health insurance enrollment 38% speedier, saving $1.7 million annually

Missing and miscoded procedure and supply charges were costing hospital system over $5 million annually

Improved diagnostic imaging services increased patient satisfaction, hospital revenue and streamlined patient services

New operating approach delivered $36 million in savings with "Best in Class" processes

Reorganized workflow and new operating guidelines lowered costs and increased efficiency, while reducing patient fear by 14%

Dramatic improvements in patient care, significant cost savings achieved with new OR practices

By dramatically improving the customer experience, a major bank was able to differentiate itself from competition

Outmoded FP&A process was adding cost, reducing morale

Cash flow, overhead costs and low liquidation rates were impacting profitability and growth

30% faster service increased user satisfaction and advertising revenue for free email provider.